Customer service

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Delivery

We do our best to dispatch goods safely and within 7 days of their order, but as we are all voluntry workers with other work commitments, please allow up to 28 days for delivery.

Deadline for Christmas orders for Sponsored Adoptions is no later than 11th December.

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Returns

In the unlikely event that you receive faulty goods, please return the goods in the condition you received them within 14 days of delivery for a full refund, including postage. This guarantee is in addition to your statutory rights which are unaffected.

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Terms

We regret to say that we can only offer our Gift Shop items and the Sponsored Adoption package to UK customers only.

All our prices INCLUDE POSTAGE AND PACKING (UK only).

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